General Sales Conditions

Effective Date: 01.05.2025

These General Sales Conditions govern all purchases, orders, bookings, services, digital products, and transactions made through Secretly Professional via https://secretlyprofessional.com 

By purchasing or using our products or services, you agree to these Conditions.

1. Scope

These Conditions apply to all customers, clients, and users purchasing products, services, consultations, memberships, or digital resources from Secretly Professional unless otherwise agreed in writing.

2. Products and Services

Secretly Professional may offer:

• Branding services
• Professional consulting
• Coaching or strategy services
• Digital products
• Educational materials
• Memberships or subscriptions
• Other professional resources

All offers are subject to availability and may be modified or discontinued without notice.

3. Orders and Acceptance

All orders placed through our Website constitute an offer to purchase. Secretly Professional reserves the right to:

• Accept or decline any order
• Limit quantities
• Refuse service
• Cancel orders due to pricing errors, fraud concerns, or product unavailability

Order confirmation does not guarantee final acceptance until payment is successfully processed.

4. Pricing

All prices displayed are in EURO unless otherwise stated.
We reserve the right to change pricing at any time without prior notice.

Prices may exclude:

• Taxes
• VAT
• Processing fees
• Shipping or delivery costs

Applicable charges will be shown before final purchase confirmation.

5. Payment Terms

Accepted payment methods may include:

• Credit/Debit Cards
• PayPal
• Bank Transfer
• Other approved payment providers

Payment must be completed in full before delivery of digital products, services, or consultations unless otherwise agreed.

6. Digital Products and Service Delivery

For digital products or online services:

• Access may be granted immediately or within the specified timeframe
• Delivery timelines are estimates only
• Secretly Professional is not responsible for delays caused by technical issues beyond our control

7. Refunds and Cancellations

Digital Products:

Due to the nature of digital content, purchases may be non-refundable unless required by law.

Services or Appointments:

Cancellation or rescheduling policies may apply as stated at checkout or in service agreements.

Secretly Professional reserves the right to deny refunds for:

• Completed services
• Downloaded digital products
• Missed appointments without notice

8. Subscription Services

If applicable, subscriptions may renew automatically unless canceled before the renewal date. Customers are responsible for managing subscription settings.

9. Customer Responsibilities

You agree to provide accurate billing and account information and not misuse purchased products, services, or Website resources.

10. Intellectual Property

All purchased content remains protected by copyright and intellectual property laws.
Customers may not:

• Reproduce
• Resell
• Redistribute
• Share proprietary materials without written consent

11. Limitation of Liability

To the fullest extent permitted by law, Secretly Professional shall not be liable for:

• Indirect or consequential damages
• Lost profits
• Business interruption
• Unauthorized third-party access
• Technical failures

12. Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control, including:

• Internet outages
• Payment processor failures
• Natural disasters
• Government restrictions

13. Governing Law

These General Sales Conditions are governed by the laws of [Insert Country/State], without regard to conflict of law principles.

14. Changes to Conditions

Secretly Professional may update these Conditions at any time. Updated terms become effective upon publication on the Website.

Important: By purchasing from Secretly Professional, you confirm that you have read, understood, and agreed to these General Sales Conditions.